Ophthalmic Clinic Lead: Patient-Focused Ops Leader

Visionary Eye Institute Inc; Newport Beach (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Employee discounts

Competitive salary

Job summary

Visionary Eye Institute Inc in Newport Beach, CA invites an experienced Clinic Lead to provide clinical and administrative leadership across our ophthalmology clinics. You will coordinate patient flow, support staff, and ensure readiness for cataract surgery while delivering exceptional patient care.

The role requires strong ophthalmic knowledge, supervisory experience, and the ability to improve workflows.

Qualifications

• Minimum 5 years of recent experience in an ophthalmology practice providing technical ophthalmic support.
• Minimum 1–2 years of supervisory or leadership experience.
• Strong knowledge of ophthalmic terminology, anatomy, physiology, and clinical workflows.
• Experience obtaining accurate medical histories and performing comprehensive ophthalmic workups.
• Proficiency with visual acuity testing, tonometry/applanation tonometry, MR, lensometry, and diagnostic testing and imaging.

Responsibilities

• Oversee daily clinic flow and coordinate ophthalmic staff to maximize efficiency and patient satisfaction
• Support physicians with technical ophthalmic assistance during clinic sessions
• Assist in the coordination and preparation of cataract surgery patients
• Ensure accurate and timely patient workups, documentation, and testing
• Train and onboard new clinical staff and providers on clinic workflows, protocols, and equipment
• Monitor staff performance and provide ongoing coaching and support
• Assist with implementation of clinical workflows, quality initiatives, and operational improvements
• Serve as backup support for all clinical staff roles as needed
• Triage patient concerns, respond to patient calls/messages, and assist with prescription refill requests in a timely manner
• Ensure compliance with clinic policies, safety standards, and ophthalmic clinical protocols
• Maintain and troubleshoot ophthalmic diagnostic equipment as needed
• Assist with special projects and other duties delegated by leadership
• Travel between VEI clinic locations as needed

Skills

Ophthalmic terminology

Leadership

Patient care

Staff coaching

Documentation

Microsoft Word

Excel

Communication skills

Ophthalmic equipment knowledge

Tools

OCT

Corneal Topography

Optos

Auto Refraction/Keratometry

Humphrey Visual Field (HVF)

Job description

Visionary Eye Institute Inc in Newport Beach, CA invites an experienced Clinic Lead to provide clinical and administrative leadership across our ophthalmology clinics. You will coordinate patient flow, support staff, and ensure readiness for cataract surgery while delivering exceptional patient care.

The role requires strong ophthalmic knowledge, supervisory experience, and the ability to improve workflows.