Ophthalmic Administrative Lead - Clinic Operations

University of California San Diego; San Diego (CA); Sur place; USD 40 000 - 53 000; Plein temps

Résumé du poste

University of California, San Diego is seeking an Ophthalmic Administrative Specialist to lead administrative and clinical support for the Ophthalmology Department at the Shiley Eye Institute. You will manage ophthalmic workflows, scheduling, medication communications, and coordination with pharmacies and vendors, ensuring timely patient service.

The role requires handling high-volume operations, staff leadership, and expertise with Epic scheduling and related systems.

Qualifications

• General knowledge about ophthalmic medications, surgical and office services.
• Excellent interpersonal skills, including tact, diplomacy and flexibility with staff, patients and public.
• Ability to set priorities and work under high volume conditions.
• Knowledge of triage forms based on patient needs and clinic staff.
• Knowledge of invoices and ordering forms.
• Knowledge of ophthalmic drugs abbreviations and dosages.
• Experience screening calls and directing callers to appropriate resources.
• Ability to maintain confidentiality per UCSD policies.
• Proven data entry skills and organized work area.
• Familiarity with clinical systems—Epic preferred.

Responsabilités

• Lead ophthalmic administrative and clinical support operations.
• Coordinate staff scheduling and daily assignments.
• Guide staff on administrative processes and workflow improvements.
• Process walk-ins, refill requests, pharmacy communications, and VF scheduling.
• Coordinate ordering, inventory, and regulatory documentation.
• Support licensed room operations and 340B coordination.
• Serve as liaison among staff, physicians, pharmacies, and vendors.
• Provide timely, professional communication to patients and clinicians.

Connaissances

Ophthalmic medications

Interpersonal skills

Triage & patient care

Pharmacy communications

Epic Enterprise knowledge

Outils

Epic Systems

Premier ordering system

Description du poste

University of California, San Diego is seeking an Ophthalmic Administrative Specialist to lead administrative and clinical support for the Ophthalmology Department at the Shiley Eye Institute. You will manage ophthalmic workflows, scheduling, medication communications, and coordination with pharmacies and vendors, ensuring timely patient service.

The role requires handling high-volume operations, staff leadership, and expertise with Epic scheduling and related systems.