Ophthalmic Front Desk & Patient Care Associate

Acuity Eye Group; Bakersfield (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Acuity Eye Group in Bakersfield, CA is seeking a Front Office Associate to welcome patients, check in/out, and gather insurance and personal information. You will answer phones, verify appointments, and help file records in electronic and paper formats.

The role supports clinical staff by managing schedules in the EMR, handling authorizations, sending referrals, and ensuring a clean, organized waiting area. Strong communication and multitasking are essential.

Qualifications

• High School diploma or GED required.
• Strong communication and interpersonal skills.
• Experience in ophthalmic/medical office helpful.

Responsibilities

• Greet patients and check in/out, collecting insurance and personal information.
• Verify demographics and insurance in Electronic Medical Records (EMR).
• Schedule and manage patient appointments in EMR; assist with authorizations and referrals.
• Maintain patient charts and ensure accurate filing in electronic and paper systems.
• Support doctors by preparing patients and maintaining a clean waiting area.

Skills

Communication skills

Team player

Multitasking

Customer service

Word

Excel

Education

High School diploma or GED

Tools

EMR systems

MS Office

Job description

Acuity Eye Group in Bakersfield, CA is seeking a Front Office Associate to welcome patients, check in/out, and gather insurance and personal information. You will answer phones, verify appointments, and help file records in electronic and paper formats.

The role supports clinical staff by managing schedules in the EMR, handling authorizations, sending referrals, and ensuring a clean, organized waiting area. Strong communication and multitasking are essential.