Patient-Focused Front Desk Coordinator: Eye Care Growth

Luxor Eye Institute; Bakersfield (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Luxor Eye Institute in Bakersfield, CA is seeking a polished Front Desk Coordinator to be a key point of contact for patients. This full-time role shapes the patient experience beyond check-in, coordinating scheduling, payments, and front desk operations to ensure a smooth flow through the practice.

You will greet patients warmly, verify insurance, collect copays, maintain accurate records, and support daily clinic activities while upholding HIPAA guidelines and a high standard of

Qualifications

• Experience in a medical front office preferred.
• Strong customer service and phone skills.
• Basic computer proficiency.
• Ability to multitask while maintaining accuracy.
• Clear communication with patients and team members.
• High school diploma or equivalent.

Responsibilities

• Greet patients with professionalism and warmth
• Manage patient check-in and check-out efficiently
• Answer and direct incoming calls
• Schedule and confirm appointments
• Verify insurance and patient information
• Collect copays, balances, and payments
• Maintain accurate patient records
• Communicate scheduling needs with the team
• Support smooth daily patient flow
• Complete end-of-day reconciliation reports
• Follow HIPAA guidelines and protect patient confidentiality
• Keep the reception area organized and professional

Skills

Customer service

Phone skills

Multitasking

Communication

Organization

Education

High school diploma or equivalent

Tools

Nextech

Insurance verification

Scheduling software

Job description

Luxor Eye Institute in Bakersfield, CA is seeking a polished Front Desk Coordinator to be a key point of contact for patients. This full-time role shapes the patient experience beyond check-in, coordinating scheduling, payments, and front desk operations to ensure a smooth flow through the practice.

You will greet patients warmly, verify insurance, collect copays, maintain accurate records, and support daily clinic activities while upholding HIPAA guidelines and a high standard of