Ophthalmic Clinical Applications Specialist

ZEISS Group

Virginia (MN)

On-site

USD 85,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Medical

Vision

Dental

Employee Assistance Program

Paid time off

Job summary

ZEISS Group is seeking a Clinical Application Specialist to deliver on-site installation, clinical training, and digital connectivity solutions within the Halifax territory. You will serve as a key liaison between customers and ZEISS, ensuring successful product implementation and ongoing support for ophthalmic instruments and surgical microscopes.

The role requires an undergraduate degree in engineering or life sciences, 3–5 years in ophthalmology clinical/OR settings, fluency in English

Qualifications

Undergraduate degree in engineering or life sciences is preferred.
Experience in ophthalmology clinical/OR settings or diagnostic ophthalmology is a plus.
English fluency required; French is a plus.

Responsibilities

Provide clinical and technical support to customers within the assigned territory.
Deliver on-site clinical applications training and coordinate schedules.
Collaborate with Account Managers, Field Service Engineers and internal teams.
Support installation, configuration and deployment of ZEISS equipment and connectivity solutions.
Assist surgeons in the Operating Room during procedures as needed.
Maintain up-to-date knowledge of ZEISS products and educate customers.
Document activities in CRM and training records; follow internal procedures.