Ophthalmic Clinic Operations Lead

Acuity Eye Group; National City (CA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Acuity Eye Group is seeking a Practice Manager to oversee daily operations of our medical office. This role focuses on staff leadership, training, patient interactions, and ensuring compliance with healthcare regulations to keep physicians satisfied.

You will manage staffing schedules, budgets, and inventory while championing core values and initiative at the local clinic location. Strong customer service and organizational skills are essential.

Qualifications

• Bachelor’s degree in healthcare management, business, or related field; 3–5 years of management experience.
• Operational management knowledge of retail or medical offices and best practices.
• Office Manager experience and ophthalmic industry desirable; electronic practice management systems experience.

Responsibilities

• Manages and oversees patient census; monitors clinic performance, patient flow, expenditures and doctor schedules to ensure optimal staffing levels.
• Prepares and controls the clinic budget aiming for minimum expenditure and efficiency.
• Develops, implements, and maintains budgetary and resource allocation plans.
• Participates in planning and implementation of regional and company goals, programs and objectives, personnel, resources and equipment/supplies.
• Partners with DFO, Doctors and clinic staff to create an accountable environment where patient care comes first.
• Organizes, manages and coordinates all operational and administrative processes; manages support staff and clinic schedules.
• Participates in Human Resources related functions, including talent acquisition, talent management, and timekeeping/attendance.
• Provides effective leadership; coaches, develops, mentors, evaluates, and counsels staff.
• Delegate responsibilities to the best employees to perform them while enforcing all policies and standards.
• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.
• Fosters team member engagement and development of corporate culture.
• Leads daily huddles and at least one office meeting per month to communicate updates.
• Ability to perform Front Office and Back Office duties to ensure smooth clinic operations.
• Works with the Compliance Department to conduct required compliance audits.
• Maintains strict compliance with State, Federal and other regulations (HIPAA, OSHA, etc.).

Skills

Front office

Back office

Customer service

Leadership

Team building

Staff training

Budget management

Regulatory compliance

Operations management

Multitasking

Decision making

Inventory management

HR partnerships

Ophthalmology knowledge

Education

Bachelor’s degree in healthcare management or related field

Tools

Practice management software

Job description

Acuity Eye Group is seeking a Practice Manager to oversee daily operations of our medical office. This role focuses on staff leadership, training, patient interactions, and ensuring compliance with healthcare regulations to keep physicians satisfied.

You will manage staffing schedules, budgets, and inventory while championing core values and initiative at the local clinic location. Strong customer service and organizational skills are essential.