Ophthalmic Clinic Manager: Ops & Patient Care Leader

Virginia Eye Institute; Virginia (MN); Hybrid; USD 70,000 - 108,000; Full time

Job summary

Virginia Eye Institute in Richmond, VA, is seeking a Clinic Manager for the Short Pump location. This role leads day-to-day operations, strives for superior customer service, and manages staff across technicians, coordinators, and patient care representatives.

The ideal candidate has a Bachelor’s in Business/Healthcare Administration with proven leadership, excellent communication, and the ability to maintain confidentiality.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration or related field.
• Proven leadership capabilities to build, lead, motivate and maintain teams.
• Strong interpersonal communication and vendor/physician relationship skills.
• Ability to maintain a high degree of confidentiality.
• Experience with clinic or hospital administration and Windows-based software (Word, Excel).

Responsibilities

• Manage day-to-day clinic operations with emphasis on customer service and teamwork.
• Supervise clinic staff (technicians, coordinators, patient care reps).
• Drive performance as shown by metrics and ensure OSHA/HIPAA compliance.
• Recruit, interview and hire new associates; complete performance evaluations.
• Collaborate with VEI department managers and directors to improve procedures.

Skills

Leadership

Team management

Customer service

Interpersonal communication

Attention to detail

Education

Bachelor’s Degree in Business/Healthcare Administration

Tools

Allscripts

Dayforce

Medflow

AdvantX

eClinicalWorks

Job description

Virginia Eye Institute in Richmond, VA, is seeking a Clinic Manager for the Short Pump location. This role leads day-to-day operations, strives for superior customer service, and manages staff across technicians, coordinators, and patient care representatives.

The ideal candidate has a Bachelor’s in Business/Healthcare Administration with proven leadership, excellent communication, and the ability to maintain confidentiality.