Operations Transformation Analyst — Process Improvement

Synovus; Birmingham (AL); On-site; USD 70,000 - 110,000; Full time

Job summary

Synovus is seeking a Business Operations Analyst to analyze and optimize Pinnacle Bank's business processes, driving efficiency and aligning with strategic objectives. You will collaborate with cross-functional teams to identify improvements, implement solutions, and monitor performance metrics.

The role requires a Bachelor's degree in Business Administration or Finance and at least 10 years of experience in operations analysis, with strong analytical and communication skills to support

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 10 years' experience in business operations analysis or related roles.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency with business management software and data analysis tools.
• Ability to work collaboratively with internal and external stakeholders.
• Knowledge of business operations and regulatory requirements preferred.

Responsibilities

• Analyze operations and workflows to identify trends and improvement opportunities.
• Develop and implement process enhancements to increase efficiency.
• Ensure compliance with internal policies and external regulations; prepare reports.
• Collaborate with departments to optimize service delivery and monitor performance metrics.
• Assist audits and quality assurance initiatives; support training and onboarding.

Skills

Analytical thinking

Problem solving

Communication skills

Data analysis

Education

Bachelor's degree in Business Administration/Finance

Tools

Business management software

Data analysis tools

Job description

Synovus is seeking a Business Operations Analyst to analyze and optimize Pinnacle Bank's business processes, driving efficiency and aligning with strategic objectives. You will collaborate with cross-functional teams to identify improvements, implement solutions, and monitor performance metrics.

The role requires a Bachelor's degree in Business Administration or Finance and at least 10 years of experience in operations analysis, with strong analytical and communication skills to support