Strategic Operations & Transformation Analyst

Synovus; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Pinnacle is seeking a Business Operations Analyst to analyze and optimize business processes to drive efficiency, support strategic objectives, and ensure compliance with policies and regulations. You will collaborate with cross-functional teams to identify improvement opportunities, implement solutions, and monitor performance metrics.

Minimum Education: Bachelor's degree in Business Administration, Finance, or related field; Minimum Experience: 10 years in business operations analysis; strong

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• 10+ years of experience in business operations analysis or related roles.
• Strong analytical, problem-solving, and decision-making abilities; excellent communication and interpersonal skills.

Responsibilities

• Analyze operations and workflows to identify trends; develop process enhancements to increase efficiency and accuracy; ensure compliance with policies and regulations; prepare and maintain operational reports and documentation; collaborate with departments to optimize service delivery; monitor performance metrics.
• Promote risk awareness and report violations per policies.
• Meet clients' financial needs and refer to other specialties as appropriate.
• Assist team members to ensure delivery of distinctive service.
• Perform other related duties as required.

Skills

Analytical thinking

Problem solving

Decision making

Communication

Interpersonal skills

Stakeholder collaboration

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Pinnacle is seeking a Business Operations Analyst to analyze and optimize business processes to drive efficiency, support strategic objectives, and ensure compliance with policies and regulations. You will collaborate with cross-functional teams to identify improvement opportunities, implement solutions, and monitor performance metrics.

Minimum Education: Bachelor's degree in Business Administration, Finance, or related field; Minimum Experience: 10 years in business operations analysis; strong