Operations & Training Specialist: SOPs & Onboarding

Travel Nurse Across America, LLC; Northern (KY); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Short-term disability

Legal assistance

Identity protection

Pet coverage

Retirement plan with employer match

Generous vacation + 8.5 holidays

Job summary

Travel Nurse Across America, LLC is seeking a Training & Operations Specialist to develop, maintain, and scale our knowledge and training infrastructure across recruiting, payroll, and support services. The role ensures clarity and consistency through robust documentation and SOPs.

You will build onboarding guides and training resources, partner with leadership on new processes, and refine materials for accuracy and usability while supporting adoption of new initiatives and tracking performance

Qualifications

• Strong writing and documentation skills essential for creating SOPs and training materials.
• Ability to translate complex processes into clear, actionable materials.
• Experience developing training programs or operational learning content.

Responsibilities

• Develop, maintain, and organize SOPs, internal documentation, and knowledge resources across recruiting, payroll, and operations.
• Build and update training materials, onboarding guides, and operational playbooks.
• Partner with leadership to document new processes, workflow updates, and operational changes.
• Audit and refine documentation for accuracy and usability.
• Translate complex workflows into training and reference materials.
• Support rollout of new initiatives with tools and guidance for adoption.
• Manage and distribute operational reporting and internal metrics.
• Coordinate across teams to identify knowledge gaps and improve resources.

Skills

Strong writing

Documentation

Organizational skills

Process translation

Training materials

Attention to detail

Project management

Communication

MS Office proficiency

Cross-functional collaboration

Tools

Microsoft Office

Job description

Travel Nurse Across America, LLC is seeking a Training & Operations Specialist to develop, maintain, and scale our knowledge and training infrastructure across recruiting, payroll, and support services. The role ensures clarity and consistency through robust documentation and SOPs.

You will build onboarding guides and training resources, partner with leadership on new processes, and refine materials for accuracy and usability while supporting adoption of new initiatives and tracking performance