Operations & Training Lead for New Market Rollouts

Family Resource Home Care; Liberty Lake (WA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Mileage reimbursement

Life and AD&D insurance

Paid time off / holidays

Training and development

401(k) match

Job summary

Family Resource Home Care is seeking an Operation Support Specialist to oversee and supervise operation setup in De Novo branches.

The role emphasizes culture, leadership, and operational excellence, driving integration, training, and collaboration across departments while managing costs and improving productivity. Travel is required to visit branches and HQ, with a typical 8am–5pm schedule and occasional evenings/weekends.

Responsibilities

• Oversee and supervise operation setup in De Novo branches.
• Drive inter-department training and collaboration during branch integration.
• Optimize the efficiency of integration, establish best practices, manage costs, and improve productivity.
• Monitor KPIs and guide staff on performance improvements.

Job description

Family Resource Home Care is seeking an Operation Support Specialist to oversee and supervise operation setup in De Novo branches.

The role emphasizes culture, leadership, and operational excellence, driving integration, training, and collaboration across departments while managing costs and improving productivity. Travel is required to visit branches and HQ, with a typical 8am–5pm schedule and occasional evenings/weekends.