Home Care Ops Lead: Growth, Compliance & Team

addus; Shorewood (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Addus is seeking an Operations/Administrative Manager to oversee daily branch operations, recruiting, training, and staff retention. The role emphasizes compliance, payroll and billing, and driving census growth across service areas.

The position requires a Bachelor's degree and 2+ years of supervisory experience in health care, with strong MS Office and HRIS skills. Travel to branches in the service area will be necessary.

Qualifications

• Bachelor's Degree required.
• 3-5 years’ experience in health care, with home care/home health preferred.
• 2+ years of supervisory/management experience.
• Experience driving census/revenue growth and business development.
• Experience conducting training for administrative and direct service staff.

Responsibilities

• Oversee daily operations and administrative functions of the branch.
• Recruit, orient, train and retain branch and office staff.
• Ensure compliance with company and contractual requirements; manage audits.
• Facilitate payroll processing and billing as needed.
• Present weekly/monthly progress reports to Agency/Regional Directors.
• Drive census/revenue growth and client service delivery within authorized plans.
• Coordinate community outreach and referral-source relationships.
• Travel to branch service area as required.

Skills

Supervisory experience

MS Office

HRIS

Excel

PowerPoint

Word

Budgeting

Census growth

Travel

Driver's license

Education

Bachelor's Degree

Tools

Payroll systems

Job description

Addus is seeking an Operations/Administrative Manager to oversee daily branch operations, recruiting, training, and staff retention. The role emphasizes compliance, payroll and billing, and driving census growth across service areas.

The position requires a Bachelor's degree and 2+ years of supervisory experience in health care, with strong MS Office and HRIS skills. Travel to branches in the service area will be necessary.