Home Care Operations Leader: Growth & Team Excellence

Addus HomeCare; Bethalto (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Addus HomeCare is seeking an experienced administrator to oversee daily operations and administrative functions, including recruitment, orientation, training and retention of branch staff, to meet census targets.

This role requires 2+ years of supervisory experience, a Bachelor's degree, and proficiency with MS Office/HRIS, with travel to the branch service area. Schedule is Mon-Fri 8–5. Strong organizational skills and ability to drive census and revenue growth are essential.

Qualifications

• Bachelor's degree in health care or related field is required.
• 3-5 years’ experience in health care; home care/home health/private duty preferred.
• 2+ years supervisory/management experience.
• Must have valid driver's license, auto insurance, reliable personal vehicle, and ability to travel within the branch's service area.
• Proficiency with MS Office and HRIS; Excel/PowerPoint/Word proficiency preferred.

Responsibilities

• Oversee daily operations and administrative functions to meet monthly census targets.
• Schedule is Mon-Fri 8 to 5.
• Provide oversight to ensure branch compliance with company and contractual requirements.
• Assist in census and revenue growth by delivering effective service delivery of care plans.
• Recruitment, orientation, training and retention of branch and office staff.
• Guide branch and administrative employees on workers' compensation and unemployment claim reporting.
• Facilitate team meetings and conduct annual performance evaluations with training as needed.
• Maintain relationships with referral sources and attend community outreach or recruitment events.
• Develop processes to ensure clients receive services as authorized.
• Prepare and present weekly/monthly progress reports to Agency Director and Regional Director.
• Troubleshoot and resolve customers’ concerns and grievances.
• Process payroll and billing as needed.
• Travel to branch service area as required.

Skills

Supervisory/management experience

Organizational skills

Education

Bachelor's Degree

Tools

MS Office

HRIS

Excel

PowerPoint

Word

Job description

Addus HomeCare is seeking an experienced administrator to oversee daily operations and administrative functions, including recruitment, orientation, training and retention of branch staff, to meet census targets.

This role requires 2+ years of supervisory experience, a Bachelor's degree, and proficiency with MS Office/HRIS, with travel to the branch service area. Schedule is Mon-Fri 8–5. Strong organizational skills and ability to drive census and revenue growth are essential.