Home Care Operations Leader: Drive Growth & Care Quality

Addus HomeCare; Greenville (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Addus HomeCare is seeking a qualified administrator to oversee daily branch operations and administrative functions. You will manage recruitment, orientation, and training, ensuring services align with care plans and contractual requirements.

The role requires 2+ years supervision, 3-5 years health care experience, and strong MS Office/HRIS skills. Travel to service areas and effective leadership in a fast-paced environment are essential.

Qualifications

• Bachelor's Degree required.
• 3-5 years’ experience in health care; some experience in home care, home health, or private duty is preferred.
• 2+ years of supervisory/management experience.
• Demonstrated ability to drive census/revenue growth and develop business.
• Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually.
• Must have experience with compliance/audits.
• Computer proficiency – MS Office and HRIS. Must have skills with excel, power point, word, et al/technically sound.

Responsibilities

• Oversee and manage daily operations and administrative functions.
• Recruitment, orientation, training and retention of branch and office support staff.
• Ensure branch compliance with company and contractual requirements.
• Assist in census and revenue growth by effective service delivery of care plans.
• Provide direction to staff on workers compensation and unemployment claims handling.
• Facilitate team meetings and annual staff skill evaluations.
• Maintain relationships with referral sources and participate in recruitment events.
• Develops processes to ensure clients are receiving services as authorized.
• Prepare and present weekly/monthly progress reports to Agency Director and Regional Director.
• Troubleshoot and resolve customers’ concerns and grievances.
• Process payroll and billing as needed.

Skills

Supervisory/management

Census growth

Recruitment

Training & development

Communication

Budgeting

Project management

Travel

Education

Bachelor's Degree

Tools

MS Office

HRIS

Excel

PowerPoint

Word

Job description

Addus HomeCare is seeking a qualified administrator to oversee daily branch operations and administrative functions. You will manage recruitment, orientation, and training, ensuring services align with care plans and contractual requirements.

The role requires 2+ years supervision, 3-5 years health care experience, and strong MS Office/HRIS skills. Travel to service areas and effective leadership in a fast-paced environment are essential.