Operations Training & Development Specialist

Federal Express Corporation; Kernersville (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Federal Express Corporation is seeking a Training Specialist at a FedEx station or hub to implement and administer training aligned with the company’s strategy. You will ensure all facility employees receive the training needed to perform their jobs effectively.

Responsibilities include managing the training curriculum, preparing and delivering Package Handler training, coaching managers, and coordinating with the FedEx University to identify gaps.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of instructor-led training or related experience.
• Knowledge of field operations and training principles.

Responsibilities

• Manage the training curriculum for all facility employees.
• Prepare and execute Package Handler training events with established materials and timelines.
• Provide coaching and feedback to managers and monitor on-the-job training.
• Lead weekly Package Handler retention team meetings.
• Collaborate with FedEx University to identify training gaps.
• Support orientation sessions and respond to training requests.

Skills

Field operations knowledge

Training principles

Verbal and written communication

Presentation skills

Time management

Problem solving

Mentor/coach

Education

High school diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a Training Specialist at a FedEx station or hub to implement and administer training aligned with the company’s strategy. You will ensure all facility employees receive the training needed to perform their jobs effectively.

Responsibilities include managing the training curriculum, preparing and delivering Package Handler training, coaching managers, and coordinating with the FedEx University to identify gaps.