Operations Training Specialist

Federal Express Corporation; Kernersville (NC); Presencial; USD 42.000 - 68.000; Jornada completa

Descripción de la vacante

Federal Express Corporation is seeking a Training Specialist at a FedEx station or hub to implement and administer training aligned with the company’s strategy. You will ensure all facility employees receive the training needed to perform their jobs effectively.

Responsibilities include managing the training curriculum, preparing and delivering Package Handler training, coaching managers, and coordinating with the FedEx University to identify gaps.

Formación

• High school diploma or GED required.
• Minimum 1 year of instructor-led training or related experience.
• Knowledge of field operations and training principles.

Responsabilidades

• Manage the training curriculum for all facility employees.
• Prepare and execute Package Handler training events with established materials and timelines.
• Provide coaching and feedback to managers and monitor on-the-job training.
• Lead weekly Package Handler retention team meetings.
• Collaborate with FedEx University to identify training gaps.
• Support orientation sessions and respond to training requests.

Conocimientos

Field operations knowledge

Training principles

Verbal and written communication

Presentation skills

Time management

Problem solving

Mentor/coach

Educación

High school diploma or GED

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

Implements and administers training activities at a FedEx FedEx station or hub in support of the Company’s overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

Essential Functions

• Manages the training curriculum for all employees in the facility.
• Ensures Package Handler training events are properly prepared and executed with established materials within established timelines.
• Monitors continuous on-the-job training of employees, as needed, by demonstrating proper training with them on the dock and guiding managers on effective training methods.
• Manages and leads weekly Package Handler retention team meetings.
• Provides training, follow-up coaching and feedback to managers based on individual needs and development opportunities.
• Works with the facility Senior Manager, District Staff and the FedEx University to determine training gaps.
• Responds to requests for and questions about training initiatives in a timely fashion.
• May conduct or assist with Package Handler orientation sessions.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• One (1) year experience required in instructor-led training, field operations or related area

Knowledge Skills And Abilities

• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

• May work in an environment with hot or cold temperatures
• May work in an environment with loud noises or fumes
• Minimal travel required Implements and administers training activities at a FedEx operations facility in support of the Company’s overall training strategy. Serves as an ongoing educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)