Learning & Training Specialist - Onboarding & Ops

FedEx Freight; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

FedEx Freight is seeking a Training Facilitator to deliver educational experiences across district and functional areas. You will partner with business teams to identify training needs and coordinate material, scheduling, and logistics for virtual and in-person sessions.

The role involves onboarding support for new supervisors and collaboration with instructional designers to maintain content quality. The position requires a Bachelor’s or equivalent experience with two years in training

Qualifications

• Bachelor’s Degree or equivalent work experience plus two (2) years’ experience in training facilitation.
• Knowledge of project management techniques and processes, preferred
• Good analytical, problem solving, and time management skills
• Good interpersonal skills
• Good verbal and written communication skills
• Proficient with Microsoft Office Suite
• Ability to learn Operations technology systems
• Ability to work independently and as a team member

Responsibilities

• Facilitate virtual and in-person instructor led classes and specialty training assignments.
• Work closely with the instructional designers and developers to assist with supporting material, (i.e., creating exercises, examples, etc.) review new content, and maintenance of course/class content
• Facilitate and/or moderate new Ops Supervisor onboarding education, explain policies and procedures.
• Conduct class administration, scheduling and logistical requirements as needed
• Provide Operations support with compliance education needs and onsite support where applicable
• Assist and/or coordinate new hire onboarding support in collaboration with Field Education Specialists
• Serve on committees or projects as assigned
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Skills

Training facilitation

Verbal communication

Interpersonal skills

Time management

Teamwork

Problem solving

Education

Bachelor’s Degree or equivalent

Tools

PowerPoint

LMS

MS Office Suite

Job description

FedEx Freight is seeking a Training Facilitator to deliver educational experiences across district and functional areas. You will partner with business teams to identify training needs and coordinate material, scheduling, and logistics for virtual and in-person sessions.

The role involves onboarding support for new supervisors and collaboration with instructional designers to maintain content quality. The position requires a Bachelor’s or equivalent experience with two years in training