Operations Team Lead — Scheduling & Service Delivery

United Site Services; Phoenix (AZ); On-site; USD 31,409 - 43,972; Full time

Benefits offered by this job

401(k) with employer match

Medical/Pharmacy

Holiday & Paid Time Off

Job summary

United Site Services is looking for a Lead Ops Coordinator in Phoenix, Arizona. In this role, you will supervise Operations Coordinators and ensure the delivery of quality services to customers. Your responsibilities include coordinating schedules, managing customer interactions, and supporting a diverse team.

The ideal candidate will possess strong organizational and communication skills, along with experience in customer service. This position comes with competitive pay and comprehensive benefits.

Qualifications

• Computer knowledge (Microsoft Office).
• Well-developed clerical and administrative skills.
• Strong written and verbal communication skills.

Responsibilities

• Oversee branch Operations Coordinators’ daily duties.
• Assist in the selection and training of new Operations Coordinators.
• Handle customer call-ins and update customers on service times.

Skills

Customer Service

Organization

Communication

Decision Making

Problem Solving

Tools

Microsoft Office

Job description

United Site Services is looking for a Lead Ops Coordinator in Phoenix, Arizona. In this role, you will supervise Operations Coordinators and ensure the delivery of quality services to customers. Your responsibilities include coordinating schedules, managing customer interactions, and supporting a diverse team.

The ideal candidate will possess strong organizational and communication skills, along with experience in customer service. This position comes with competitive pay and comprehensive benefits.