Assistant Service Manager - Scheduling, Billing & Ops

Kelso Industries; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Company culture support

Job summary

Kelso Industries is looking for an Assistant Service Manager in Phoenix, Arizona. This role supports the Service Manager with scheduling, project planning, and customer support in a fast-paced environment.

The ideal candidate will have strong organizational skills, experience in electrical contracting, and excellent communication abilities. You will be instrumental in ensuring service operations run smoothly while contributing positively to the team culture and customer satisfaction.

Apply today to grow your career with a company dedicated to innovation, safety, and the success of its employees.

Qualifications

• Experience in electrical contracting, construction, or service operations preferred.
• Strong organizational and scheduling skills.
• Ability to manage multiple priorities with accuracy and urgency.
• Excellent communication and customer-service skills.
• Basic understanding of billing, invoicing, and collections processes.

Responsibilities

• Schedule daily and weekly service work for technicians, ensuring efficient routing.
• Maintain a real-time service project board with job status and manpower allocation.
• Prepare service billing packets, ensuring accuracy in labor and materials.
• Serve as a point of contact for customer inquiries and service updates.
• Maintain service department files and compliance documentation.

Skills

Organizational skills

Scheduling skills

Customer service skills

Communication skills

Tools

Service management software

ERP systems

Job description

Kelso Industries is looking for an Assistant Service Manager in Phoenix, Arizona. This role supports the Service Manager with scheduling, project planning, and customer support in a fast-paced environment.

The ideal candidate will have strong organizational skills, experience in electrical contracting, and excellent communication abilities. You will be instrumental in ensuring service operations run smoothly while contributing positively to the team culture and customer satisfaction.

Apply today to grow your career with a company dedicated to innovation, safety, and the success of its employees.