Operations Lead: Scheduling & Service Delivery

United Site Services; San Jose (CA); On-site; USD 36,120 - 50,571; Full time

Benefits offered by this job

401(k) with employer match

Medical/Pharmacy

Dental

Vision

Holiday & Paid Time Off

Employer-Paid Short-Term Disability

Employee Discounts

Job summary

United Site Services in San Jose, California seeks a Lead Ops Coordinator to supervise daily operations and ensure excellent customer service. You will manage Operations Coordinators and coordinate services, deliveries, and pickups for assigned branches.

The position requires strong leadership abilities, communication skills, and a focus on quality service. Compensation ranges from $26.22 to $36.71 per hour, with a comprehensive benefits package for eligible employees.

Qualifications

• Resourceful and professional demeanor is needed.
• Ability to work under timelines and constraints.
• Detail-oriented and process-focused.

Responsibilities

• Oversee and supervise branch Operations Coordinators’ daily job duties.
• Assist in selection and training of Operations Coordinators.
• Investigate complaints and communicate with customers.

Skills

Computer knowledge (Microsoft Office)

Clerical and administrative skills

Organization

Strong written and verbal communication skills

Decision Making and Problem Solving

Customer Service

Teamwork

Job description

United Site Services in San Jose, California seeks a Lead Ops Coordinator to supervise daily operations and ensure excellent customer service. You will manage Operations Coordinators and coordinate services, deliveries, and pickups for assigned branches.

The position requires strong leadership abilities, communication skills, and a focus on quality service. Compensation ranges from $26.22 to $36.71 per hour, with a comprehensive benefits package for eligible employees.