Operations & Systems Optimizer

PCI Auction Group; Manheim (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

PCI Auction Group is seeking a Business Operations & Systems Coordinator to support day-to-day operations and connect dots between departments. This role focuses on making processes make sense, reducing interruptions, and freeing management to focus on growth and strategy.

The ideal candidate stacks organization, curiosity about systems, and strong Excel/Sheets skills. They will help document processes, track tasks, and improve information flow across teams in a fast-paced auction environment.

Qualifications

• Extremely organized and able to manage multiple tasks without rigid procedures.
• Naturally curious about how systems and software work and how to improve them.
• Proficient in Excel and Google Sheets with ability to learn new tools quickly.
• Excellent follow-through and accountability; you follow up until tasks are complete.
• Practical problem-solver who looks for solutions, not just problems.
• Skilled at communicating with people across departments and roles.

Responsibilities

• Track small issues before they become big problems.
• Follow up on outstanding tasks to ensure completion.
• Help departments stay organized and communicate effectively.
• Identify bottlenecks and recurring problems needing attention.
• Create and maintain SOPs, checklists, workflows, and docs.
• Improve information movement between departments and systems.
• Maintain operational trackers and reports; audit data for accuracy.
• Troubleshoot admin and system issues; assist users with processes.
• Look for opportunities to simplify or automate repetitive tasks.
• Assist with new system implementations and project initiatives.
• Support light HR admin and special projects.

Skills

Extremely organized

Systems & software curiosity

Excel/Google Sheets

Follow-through

Practical problem-solver

Cross-department communication

Job description

PCI Auction Group is seeking a Business Operations & Systems Coordinator to support day-to-day operations and connect dots between departments. This role focuses on making processes make sense, reducing interruptions, and freeing management to focus on growth and strategy.

The ideal candidate stacks organization, curiosity about systems, and strong Excel/Sheets skills. They will help document processes, track tasks, and improve information flow across teams in a fast-paced auction environment.