Operations and Process Improvement Coordinator

i2G Systems; Plain City (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

i2G Systems, based in Ohio, seeks a Business Operations Coordinator to drive continuous improvement, document processes, and coordinate cross‑department workflows. You will help design and standardize procedures, support rollout of new processes, and ensure teams have the tools they need to follow changes.

Ideal candidates bring 2+ years in business operations, strong organization, and experience with SOP development and process documentation, plus proficiency in MS Office and process-mapping

Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Operations, or a related field.
• 2+ years of experience in business operations, project coordination, administration, or process improvement.
• Experience creating and maintaining SOPs, workflows, and process documentation.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Operational Process Support: Partner with department manager to understand needs and improvement opportunities.
• Design, implement, and standardize operational processes; support rollout and training.

Skills

Organizational skills

Communication skills

Problem-solving

MS Office proficiency

Process-mapping tools

Multi-tasking

Attention to detail

Continuous improvement

Lean/Six Sigma

Change management

Education

Associate/Bachelor in Business Administration or Operations

Tools

Microsoft Office Suite

Process-mapping tools

Job description

i2G Systems, based in Ohio, seeks a Business Operations Coordinator to drive continuous improvement, document processes, and coordinate cross‑department workflows. You will help design and standardize procedures, support rollout of new processes, and ensure teams have the tools they need to follow changes.

Ideal candidates bring 2+ years in business operations, strong organization, and experience with SOP development and process documentation, plus proficiency in MS Office and process-mapping