Operations Support Specialist

UVM Health; Williston (VT); On-site; USD 45,000 - 60,000; Full time

Job summary

UVM Medical Center in Burlington, VT is seeking an Operations Support Specialist who serves as a lead in coordinating clerical tasks and supporting the patient experience. The role partners with the practice supervisor to ensure smooth daily operations and high-quality service.

You will train, orient, and evaluate clerical staff, suggest process improvements, and provide leadership in the supervisor's absence, helping us maintain our commitment to compassionate, efficient care.

Qualifications

• Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.

Responsibilities

• Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff.
• Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations.
• Incumbent provides leadership in the absence of the practice supervisor.

Education

Associate’s Degree in Business or related field preferred or equivalent combination of education and experience

Job description

We are the heart and science of medicine. We are UVM Medical Center.

JOB DESCRIPTION:

The Operations Support Specialist is a lead position and an integral part of the patient experience. The Operations Support Specialist is a key contributor to delivering high quality customer service to our patients and visitors. Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff. Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations. Incumbent provides leadership in the absence of the practice supervisor.

EDUCATION:

An Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.

EXPERIENCE:

Two to three years experience in a relevant healthcare setting.

WHY UVM MEDICAL CENTER (UVMMC)?

UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.

Schedule: Monday and Friday 8:00AM - 5:00PM, Wednesday 1:00PM - 5:00PM

LEARN MORE:

• What is it like working here?
• https://www.uvmhealth.org/medcenter/health-careers/culture-and-work-environment
• Why Burlington, VT?
• https://www.uvmhealth.org/medcenter/for-employees/health-careers/life-in-vermont/about-burlington