Operations Support Specialist

The University of Vermont Health Network; Williston (VT); On-site; USD 35,000 - 51,000; Part time

Job summary

The Operations Support Specialist at UVMMC Williston is a lead role focused on delivering high-quality customer service to patients and visitors. You will assist the practice supervisor in coordinating work activities, resolving problems, training staff, and evaluating performance.

This part-time position emphasizes leadership in the absence of supervisors and opportunities to contribute to process improvements within the Medical Group. Prior healthcare experience is preferred.

Qualifications

• Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.
• Two to three years experience in a relevant healthcare setting.

Responsibilities

• The Operations Support Specialist is a lead position and an integral part of the patient experience.
• Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff.
• Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations.
• Incumbent provides leadership in the absence of the practice supervisor.

Skills

Leadership

Education

Associate’s Degree in Business or related field

Job description

Building Name: UVMMC - 353 Blair Park

Location Address: 353 Blair Park, Williston Vermont

Regular

Department: GIM & Geriatrics Williston

Part Time

Standard Hours: 20

Biweekly Scheduled Hours:

Shift: Day

Primary Shift: 8:00 AM - 5:00PM

Weekend Needs: None

Salary Range: Min $25.42 Mid $31.23 Max $37.03

We are the heart and science of medicine. We are UVM Medical Center.

Schedule

Monday and Friday 8:00AM - 5:00PM, Wednesday 1:00PM - 5:00PM

JOB DESCRIPTION

The Operations Support Specialist is a lead position and an integral part of the patient experience. The Operations Support Specialist is a key contributor to delivering high quality customer service to our patients and visitors. Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff. Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations. Incumbent provides leadership in the absence of the practice supervisor.

EDUCATION

An Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.

EXPERIENCE

Two to three years experience in a relevant healthcare setting.

WHY UVM MEDICAL CENTER (UVMMC)?

UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.

LEARN MORE

• What is it like working here?

• https://www.uvmhealth.org/medcenter/health-careers/culture-and-work-environment

• Why Burlington, VT?

• https://www.uvmhealth.org/medcenter/for-employees/health-careers/life-in-vermont/about-burlington

This is a bargaining union position.