Operations Support Specialist - Women's Health

UVM Health Network - Central Vermont Medical Center; Berlin (VT); On-site; USD 45,000 - 70,000; Full time

Job summary

The Operations Support Specialist at Central Vermont Medical Center provides daily operational leadership within the medical practice, ensuring efficient workflows and professional conduct while maintaining strict confidentiality.

Reporting to the Practice Manager, this role serves as the primary resource for providers, administrators, and nursing staff, addressing issues with solution-based problem solving and timely escalation when needed.

Qualifications

• Associate degree in business administration or related field.
• 3 to 5 years of relevant leadership experience.
• Knowledge of physician practice operations and revenue cycle.
• Understanding of healthcare financial environment.

Responsibilities

• Ensure efficient operation of the medical practice on a day to day basis.
• Provide solution-based problem solving and confidentiality.
• Primary resource for providers, administrative and nursing staff.
• Notify and confer with Practice Manager on operational issues.

Skills

Leadership experience

Education

Associate degree in business administration

3–5 years leadership experience

Job description

POSITION SUMMARY:

Under the supervision of the MGP Practice Manager the Operations Support Specialist is responsible to ensure efficient operation of the medical practice on a day to day basis and maintains professionalism and strict confidentiality and works within the policies and procedures of Central Vermont Medical Center. The Operations Support Specialist the primary resource for the providers, administrative, and nursing staff in the practice in addressing concerns or issues and provides solution-based problem solving. Notifies and confers with Practice Manager on operational and personnel issues as they arise

EDUCATION/EXPERIENCE:

Associate degree in business administration or related field or 3 to 5 years equivalent of relevant leadership experience.

KNOWLEDGE:

Knowledge of physician practice operations and workforce development, working knowledge of health care financial environment, professional revenue cycle, practice support systems and related business operations.