Operations Support Manager – RHA Health Services

Jobtailor; Horsham (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking an HR Onboarding & Training Coordinator in Horsham, PA to manage onboarding, training coordination, and compliance for new hires. This on-site role requires strong organizational and communication skills and proficiency with HRIS/LMS platforms.

You will support I-9 verification, background checks, payroll validation, and maintain confidential personnel files while collaborating with Payroll, Recruiting, and Compliance teams.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in HR, payroll, training, operations support, compliance, or administrative coordination preferred.
• Ability to obtain and maintain required instructor certifications.
• Strong organizational skills, attention to detail, and communication abilities.
• Proficiency in Microsoft Office and electronic recordkeeping systems (HRIS, LMS, scheduling platforms).
• Valid driver’s license when travel between sites or training locations is required.
• Bilingual skills are a plus.
• Experience working with scheduling, personnel files, compliance activities, or onboarding workflows preferred.
• Ability to manage competing priorities and meet strict deadlines.
• Optimized time management and organizational skills.
• Strong interpersonal and communication skills; able to present information, assist staff, and communicate professionally.
• Ability to read, interpret, and follow policies, procedures, and regulatory requirements.
• Competency in Microsoft Office, HRIS systems (e.g., Workday), and training platforms.

Responsibilities

• Manage onboarding workflow and document completion.
• Communicate with applicants and conduct initial screenings; assist with interview scheduling.
• Ensure accurate completion of new-hire paperwork, including I-9 verification, credentials, and policy acknowledgments.
• Maintain confidential personnel files and HRIS data.
• Coordinate training, certifications, and LMS tracking.
• Support audits, licensing reviews, regulatory inspections, and employee HR inquiries.
• Prepare and deliver training according to curriculum standards and adult learning principles; observe skills demonstrations and provide coaching.
• Provide administrative support including data entry, filing, correspondence, reporting, documentation, billing support, purchasing, receipt tracking, and expense documentation.

Skills

Onboarding

Background Checks

I-9 Verification

Payroll Validation

Timekeeping

Scheduling

HRIS Proficiency

LMS Platforms

Data Entry

Communication

Interpersonal Skills

Time Management

Attention to Detail

Sound Judgment

Instructor Certifications

Education

High School Diploma or GED

Tools

Microsoft Office

HRIS Systems

LMS Platforms

Scheduling Platforms

Job description

• Manage the full onboarding process for new hires, including application review, background checks, reference checks, registry checks, DMV checks, and compliance documentation
• Communicate with applicants and conduct initial screenings; assist with interview scheduling
• Ensure accurate completion of new-hire paperwork, including I-9 verification, credentials, and policy acknowledgments
• Maintain applicant flow information, job postings, onboarding checklists, confidential personnel files, HR systems, spreadsheets, and tracking logs
• Assist with audits, licensing reviews, regulatory inspections, and employee HR inquiries
• Support payroll validation, reconciliation, timekeeping corrections, PTO, leave of absence, FMLA, and workers’ compensation tracking
• Maintain scheduling information and coordinate shift coverage to support required staffing levels
• Manage new employee orientation, required training, annual recertification, training schedules, instructors, materials, and LMS compliance tracking
• Facilitate instructor-led and blended learning sessions as assigned and credentialed
• Prepare and deliver training according to curriculum standards and adult learning principles; observe skills demonstrations and provide coaching
• Provide administrative support including data entry, filing, correspondence, reporting, documentation, billing support, purchasing, receipt tracking, and expense documentation
• Coordinate communication between local staff, leadership, and corporate HR, Payroll, Training, Billing, Compliance, Recruiting, and HRIS departments
• Perform other HR, training, compliance, scheduling, operations, or administrative responsibilities as assigned

Requirements

• High School Diploma or GED required
• One year of experience in HR, payroll, training, operations support, compliance, or administrative coordination preferred
• Ability to obtain and maintain required instructor certifications
• Strong organizational skills, attention to detail, and communication abilities
• Proficiency in Microsoft Office and electronic recordkeeping systems (HRIS, LMS, scheduling platforms)
• Valid driver’s license when travel between sites or training locations is required
• Bilingual skills are a plus
• Experience working with scheduling, personnel files, compliance activities, or onboarding workflows preferred
• Ability to manage competing priorities and meet strict deadlines
• Optimized time management and organizational skills
• Strong interpersonal and communication skills; able to present information, assist staff, and communicate professionally
• Ability to read, interpret, and follow policies, procedures, and regulatory requirements
• Competency in Microsoft Office, HRIS systems (e.g., Workday), and training platforms
• Ability to maintain confidentiality and demonstrate sound judgment
• Pre-employment screening: criminal background check, registry checks, drug testing, education verification, credentialing, and employment history or references as required
• Proof of driver's license, driver's insurance, and vehicle if required for providing transportation for individuals

Core Competencies

Demonstrates expertise in managing onboarding processes, compliance documentation, and training coordination while maintaining strong organizational and communication skills. Proficient in HRIS and LMS systems, with a focus on confidentiality and regulatory adherence.

Highest-signal resume keywords

• Onboarding Process Management
• HRIS Proficiency
• Training Coordination
• Compliance Documentation
• Strong Organizational Skills

ATS Optimization Keywords

Hard Skills

• Onboarding Workflows
• Background Checks
• I-9 Verification
• Payroll Validation
• Timekeeping Corrections
• Data Entry
• Scheduling
• Compliance Activities
• Adult Learning Principles
• Instructor Certifications

Soft Skills

• Attention to Detail
• Communication Abilities
• Interpersonal Skills
• Time Management
• Sound Judgment

Certifications & Qualifications

• Instructor Certifications

Industry Keywords

• Compliance
• Personnel Files
• Pre-employment Screening
• Training Sessions
• Confidentiality

Tools & Technologies

• Microsoft Office
• HRIS Systems
• LMS Platforms
• Scheduling Platforms