Human Resources Operations Specialist

Jobtailor; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Groundworks is seeking an HR professional to provide comprehensive HR support across a fast-paced, multi-site organization in Wisconsin. You will join the HR Operations Center of Excellence, assisting HR Generalists with employee relations, investigations, and performance management while ensuring compliance and data integrity in Workday.

The role emphasizes collaboration with Payroll, Benefits, Talent Acquisition, and Legal, plus reporting and SOP maintenance to support organizational

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of HR experience, preferably in a specialist capacity.
• Knowledge of federal, state, and local employment laws and regulations.
• Proficiency in Excel, Microsoft Office Suite and other data management tools.
• High level of professionalism, discretion, and confidentiality.
• Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience handling employee relations matters and conducting investigations is preferred.
• Experience in coaching leaders.
• Proficiency in Workday HRIS, including transaction processing and reporting is preferred.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Responsibilities

• Provide comprehensive HR support across a fast-paced, multi-site, multi-state organization.
• Serve as a member of the Groundworks HR Operations Center of Excellence and centralized team delivering HR services and Employee Relations.
• Support HR Generalists with employee relations matters, performance management, investigations, and corrective action.
• Conduct Employee Relations investigations with detailed documentation.
• Collaborate with HR teams, Division HR Business Partners, Payroll, Benefits, Talent Acquisition, and Legal.
• Use Workday to process HR transactions, employee data changes, position management, and onboarding workflows.
• Support compliance audits and maintain required employment documentation.
• Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
• Ensure accurate and timely HRIS transactions while maintaining data integrity.
• Prepare HR reports and provide insights and trends to drive business objectives.
• Create and update Standard Operating Procedures and job aids.
• Collaborate on workplace culture and internal communication initiatives.
• Guide managers and employees through performance appraisal processes.
• Assist in developing and implementing action plans based on engagement survey results.
• Perform other duties as assigned.

Skills

HR Operations

Employee Relations

Compliance & Audits

Performance Management

Documentation & Reporting

Education

Bachelor's degree in HR or related field

Tools

Workday HRIS

Microsoft Office Suite

Job description

• Provide comprehensive HR support across a fast-paced, multi-site, multi-state organization.
• Serve as a member of the Groundworks HR Operations Center of Excellence and centralized team delivering HR services and Employee Relations.
• Support HR Generalists with employee relations matters, performance management, investigations, and corrective action.
• Conduct Employee Relations investigations with detailed documentation.
• Collaborate with HR teams, Division HR Business Partners, Payroll, Benefits, Talent Acquisition, and Legal.
• Use Workday to process HR transactions, employee data changes, position management, and onboarding workflows.
• Support compliance audits and maintain required employment documentation.
• Ensure compliance with multi-state employment laws, company policies, and regulatory requirements.
• Ensure accurate and timely HRIS transactions while maintaining data integrity.
• Prepare HR reports and provide insights and trends to drive business objectives.
• Create and update Standard Operating Procedures and job aids.
• Collaborate on workplace culture and internal communication initiatives.
• Guide managers and employees through performance appraisal processes.
• Assist in developing and implementing action plans based on engagement survey results.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of HR experience, preferably in a specialist capacity.
• Knowledge of federal, state, and local employment laws and regulations.
• Proficiency in Excel, Microsoft Office Suite and other data management tools.
• High level of professionalism, discretion, and confidentiality.
• Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience handling employee relations matters and conducting investigations is preferred.
• Experience in coaching leaders.
• Proficiency in Workday HRIS, including transaction processing and reporting is preferred.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.
• Ability to sit, stand, and walk for extended periods during the workday.
• Ability to occasionally lift and move objects weighing up to 15 pounds.
• Manual dexterity to operate standard office equipment such as a keyboard, mouse, phone, and copier.
• Visual and auditory ability to read and interpret information and communicate effectively with others.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Competencies

Demonstrates expertise in HR operations, employee relations, and compliance with multi-state employment laws. Proficient in using Workday HRIS for transaction processing and reporting, while maintaining data integrity and supporting organizational objectives.

Highest-signal resume keywords

• Workday HRIS Proficiency
• Employee Relations Investigation
• Knowledge of Employment Laws
• HR Reporting and Analytics
• HR Certification (e.g., SHRM-CP, PHR)

ATS Optimization Keywords

Hard Skills

• HR Transaction Processing
• Performance Management
• Data Management Tools
• Employee Relations
• Compliance Audits
• Standard Operating Procedures
• Onboarding Workflows
• Performance Appraisal Processes
• Excel Proficiency
• Documentation Skills

Soft Skills

• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Professionalism
• Discretion

Certifications & Qualifications

• SHRM-CP
• PHR

Industry Keywords

• Employee Relations
• Multi-State Employment Laws
• HR Operations
• Talent Acquisition
• Workplace Culture

Tools & Technologies

• Workday
• Microsoft Office Suite
• HRIS Systems
• Data Reporting Tools