Operations Support Administrator — Mon-Fri, PTO & Benefits

Rigaku Americas Corp.; Boston (MA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) plan with company match

Paid holidays

Job summary

Newton Scientific is seeking a dependable Operations Support Administrator to help keep daily business operations organized and accurate. You will support ERP transaction processing, customer communication, inventory administration, and general business needs while working across operations, sales, engineering, production, and finance.

Training will be provided on company processes and ERP procedures. This is a full-time, hourly, non-exempt position reporting to the Business Operations Manager.

Qualifications

• 1–2 years of combined customer service, administrative, order-entry, or computer-based work experience.
• Proficient written communication, including courteous emails.
• Working knowledge of Microsoft Excel, Word, Teams, and Outlook.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Process ERP transactions including customer setup, production updates, material consumption, and completed jobs.
• Prepare quotes using established pricing and procedures for orders.
• Communicate professionally with customers and coordinate with internal teams.
• Support the RMA process and coordinate product evaluation with engineering.
• Assist with cycle counts and inventory-control by recording counts and resolving discrepancies.
• Monitor office supplies and restock as needed.
• Maintain organized records and protect confidential information.

Skills

Professional communication

Attention to detail

Data entry

Customer service

Education

Associate's degree in business administration or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Newton Scientific is seeking a dependable Operations Support Administrator to help keep daily business operations organized and accurate. You will support ERP transaction processing, customer communication, inventory administration, and general business needs while working across operations, sales, engineering, production, and finance.

Training will be provided on company processes and ERP procedures. This is a full-time, hourly, non-exempt position reporting to the Business Operations Manager.