Operations & ERP Support Specialist

Rigaku Americas Holding, Inc.; Charlestown (NH); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

Newton Scientific in Charlestown, NH, seeks an Operations Support Administrator to help keep daily business operations organized and accurate. You will process ERP transactions, prepare quotations, and support cross‑functional teams across operations, sales, engineering, production, and finance.

Training on company processes and ERP procedures will be provided. The role offers an hourly, full‑time schedule with potential overtime after training and comprehensive benefits at our Charlestown

Qualifications

• 1-2 years of combined customer service, administrative, order-entry, or computer-based work experience.
• Strong attention to detail and accurate data entry.
• Proficient written communication and professional email etiquette.
• Working knowledge of Microsoft Excel, Word, Teams, and Outlook.

Responsibilities

• Process ERP transactions, including customer setup, production updates, material usage, and completed jobs.
• Prepare customer quotations using established pricing and procedures for orders.
• Communicate professionally with customers and coordinate across operations, sales, engineering, production, and finance.
• Support RMA process by reviewing warranty info, coordinating evaluations, and issuing RMAs in ERP.
• Assist with cycle counts and inventory-control, document discrepancies, and record ERP transactions.
• Monitor office and kitchen supplies with weekly inventory checks and restock as needed.
• Maintain organized records and protect confidential information.

Skills

Customer service

Administrative support

Data entry

Excel

Word

Teams

Outlook

Education

Associate's degree in business administration

Tools

ERP

MRP

CRM

Job description

Newton Scientific in Charlestown, NH, seeks an Operations Support Administrator to help keep daily business operations organized and accurate. You will process ERP transactions, prepare quotations, and support cross‑functional teams across operations, sales, engineering, production, and finance.

Training on company processes and ERP procedures will be provided. The role offers an hourly, full‑time schedule with potential overtime after training and comprehensive benefits at our Charlestown