Operations Support

APM Terminals; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Associate/Support in Denver, CO. The role focuses on controlling freight forwarding shipments across modes to deliver high-level operations excellence and a quality customer service experience. Weekend work and rotating shifts are required.

Key duties include tracking shipments, contracting carriers, load tenders, and providing load status to customers. Strong Excel skills, data entry in TMS, and effective communication are essential.

Qualifications

• Excel proficiency and data-entry accuracy.
• Ability to work overtime and weekends.
• Strong verbal and written communication skills.

Responsibilities

• Track and trace outbound shipments across modes.
• Inspect outbound freight and ensure quality service.
• Contract new carriers and assign load tenders.
• Communicate freight status to stations and customers; update systems.

Skills

Excel experience

Data entry

Multitasking

Verbal and written communication

Typing 35+ wpm

MS Office

Attention to detail

Tools

Transportation Management System (TMS)

Job description

About Us:As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.We are seeking an Operations Support in Denver, CO!Weekends required. Sundays and Mondays off.Rotating shifts. Must be available for the following shifts:9am-6pm5am-1:30pm11am-7:30pmExcel experience is required.JOB SUMMARY:The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.Essential Functions:Tracking and tracing outbound shipmentsInspecting outbound freightContracting new carriers as needed and assigning carriers and providing load tendersCommunicating freight status and any problems to other stations and customers, and updating the systemProvide customer serviceAble to work overtime and weekend on call rotations.Data entry of shipments into transportation management systemQuoting, costing and invoicing of international shipments, air, ocean and groundDomestic air and ground routing (including Canada)Contract new carriersNegotiate Freight RatesDevelop collaborative carrier relationshipsAssigning carriers and providing load tendersFind and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customersSKILLS/COMPETENCIES:Multi-tasking while maintaining precise attention to detailExcellent verbal and written communication skillsMust be able to type 35+ words per minuteMust be able to work in demanding, high-volume environment, particularly with email and callsPrecise attention to detailProficient in Microsoft productsMust be tech savvyCompany Benefits:· Medical· Dental· Vision· 401k + Company Match· Employee Assistance Program· Paid Time Off· Flexible Work Schedules (when possible)· And more!Pay Range:$23-$25 per hour*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .