Operations Supervisor: Drive Efficiency & Quality

MillerKnoll; City of Batavia (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Design Within Reach is seeking an Operations Supervisor to lead day-to-day warehouse activities, ensure safety and quality, and meet service goals. You will coordinate resources, oversee inventory control, and drive process improvements across the shift.

The role requires 5+ years of leadership in operations within a warehouse or distribution environment, proficiency in MS Excel/Word, ability to lift up to 50 pounds, and comfort with technology such as mobile handheld devices and powered

Qualifications

• High school diploma or equivalent.
• 5+ years of progressive, demonstrated leadership experience in operations management within a warehouse or distribution environment.
• Ability to lift to 50 pounds consistently.
• Powered Industrial vehicle experience (preferred).
• Mobile hand-held device experience (preferred).
• Strong multitasking skill.
• Strong inter-personal and communication ability.
• MS Excel and Word proficiency.

Responsibilities

• Identify issues affecting customer satisfaction caused by operational issues and act as a key change agent for the organization in developing solutions.
• Manage inventory related functions to achievement of goals for operational metrics, including shipping time, order fill rate, inventory location, and shipping accuracy.
• Ensure that the annual objectives for productivity, accuracy, and timelines are met.
• Develop and manage a strong team, oversee training, coaching, and evaluation of all employees necessary to meet or exceed goals.
• Ensure that safety, security, productivity, and satisfaction of employees align with company objectives
• Manage warehouse inventory control programs and assure location and accuracy meets our corporate requirements.
• Actively measure quality and strive for continuous improvement.
• Continually seek ways to improve the overall distribution process and identify best practices.
• Maintain compliance for areas of responsibility and participate in internal and external audits.
• Other duties may be assigned to achieve business objectives.

Skills

Leadership

Operations management

Communication skills

Multitasking

MS Excel

MS Word

Team development

Education

High school diploma or equivalent

Tools

Powered Industrial Vehicle experience

Mobile handheld device experience

Job description

Design Within Reach is seeking an Operations Supervisor to lead day-to-day warehouse activities, ensure safety and quality, and meet service goals. You will coordinate resources, oversee inventory control, and drive process improvements across the shift.

The role requires 5+ years of leadership in operations within a warehouse or distribution environment, proficiency in MS Excel/Word, ability to lift up to 50 pounds, and comfort with technology such as mobile handheld devices and powered