Operations Supervisor-CAROLINA PREMIUM OUTLETS

Victoria's Secret; Smithfield (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Victoria's Secret in Smithfield, NC is seeking an Operations Supervisor to lead daily store operations, ensure inventory accuracy, shipment handling, and adherence to company policies. You will partner with the Store Manager and cross-functional teams to drive customer service, merchandising standards, safety, and compliance, while developing associates and leading by example.

This role emphasizes values-based leadership, adaptability to store size, and ongoing process improvements to support

Qualifications

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary by store size and business complexity.

Responsibilities

• Leading and demonstrating company values.
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling.
• Coaching & development of associates and leaders.
• Executing Daily Work Force Management actions.
• Maintaining visual merchandising standards.
• Collaborating with cross-functional partners to ensure seamless execution.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization


• Maintains back-of-house standards and inventory accuracy


• Supports cleanliness, safety, and compliance


• Identifies and escalates operational issues


• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values


• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling


• Coaching & development of associates and leaders


• Executing Daily Work Force Management actions


• Maintaining visual merchandising standards


• Collaborating with cross-functional partners to ensure seamless execution


• Leading and modeling behaviors that link to leadership competencies


• Demonstrating and leading company policy and procedures


• Additional duties as assigned