Operations Specialist — Healthcare Process Optimization

AdaptHealth, LLC; Albany (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off including 6 holidays

Medical, dental and vision coverage

Life and AD&D Insurance

Flexible Spending Accounts

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will streamline workflows, verify insurance, manage authorizations, and enter data in EMR systems to ensure accuracy and compliance.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced healthcare environment. Team collaboration and process improvement are core to success in this position.

Qualifications

• 1 year of relatable work experience is required.
• High School Diploma or an Associate’s degree in Healthcare Administration, Business Administration, or equivalent work experience.
• Experience in administration, insurance, billing, claims, call center, or customer service is preferred.
• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Relatable work experience

Communication

Multi-tasking

Analytical thinking

Education

High School Diploma

Associate’s degree in Healthcare Administration or Business Administration

Tools

EMR systems

Microsoft Office

Healthcare systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will streamline workflows, verify insurance, manage authorizations, and enter data in EMR systems to ensure accuracy and compliance.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced healthcare environment. Team collaboration and process improvement are core to success in this position.