Operations Specialist – Patient Care & Delivery

Paylocity; DeWitt (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vis​

401(k) with company match

Paid Time Off (PTO) and holidays

Employee Stock Purchase Plan

Parental leave and disability benefits

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will help optimize workflows, verify insurance and authorizations, and ensure accurate data in EMR systems.

The role emphasizes quality, efficiency, and cross-functional collaboration to improve patient outcomes. Ideal candidates have strong communication, multitasking ability, and familiarity with healthcare systems.

Qualifications

• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Meet quality and performance metrics while managing multiple priorities.

Skills

Verbal and written communication

Multi-tasking

Microsoft Office proficiency

Healthcare systems familiarity

Education

High School Diploma

Associate’s degree in Healthcare Administration / Business Administration or related field

Tools

None

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will help optimize workflows, verify insurance and authorizations, and ensure accurate data in EMR systems.

The role emphasizes quality, efficiency, and cross-functional collaboration to improve patient outcomes. Ideal candidates have strong communication, multitasking ability, and familiarity with healthcare systems.