Operations Specialist - Patient Care & Process Optimizer

Adapt-Health-LLC; Camden (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

Paid Time Off (PTO)

Stock purchase plan

Parental bonding leave

Disability insurance

Life and AD&D insurance

FSA/HSA

Teledoc access

Identity protection & legal plan

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will assist with workflow improvements, insurance verifications, authorizations, and data entry across EMR systems to ensure accurate patient information and timely processing.

The role emphasizes collaboration, adherence to payer guidelines, and ongoing training material development, while maintaining high quality and efficiency across multiple priorities.

Qualifications

• High School Diploma or equivalent required.
• 1 year of relatable work experience required.
• Experience in healthcare admin, insurance, or calls center is a plus.
• Valid driver’s license and ability to drive are required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.

Skills

Verbal & written communication

Analytical thinking

Attention to detail

Multi-tasking

Independent working

Education

High School Diploma

Associate’s degree in a related field

Healthcare Administration

Business Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. You will assist with workflow improvements, insurance verifications, authorizations, and data entry across EMR systems to ensure accurate patient information and timely processing.

The role emphasizes collaboration, adherence to payer guidelines, and ongoing training material development, while maintaining high quality and efficiency across multiple priorities.