Operations Specialist: Elevate Patient Care & Ops Excellence

Adapt-Health-LLC; Odessa (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist in Texas to support patient care and drive operational excellence. You will improve workflows, verify insurance and orders, and manage data across EMR systems to ensure accuracy and compliance.

The role requires at least 1 year of related experience, a related degree, and strong communication skills. You will collaborate with cross-functional teams, contribute to training, and help meet performance metrics while navigating the complex payer

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in a relatable field required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Workflow optimization

Documentation review

EMR systems

Data analysis

Cross-functional collaboration

Education

High School Diploma

Associate degree in Healthcare Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist in Texas to support patient care and drive operational excellence. You will improve workflows, verify insurance and orders, and manage data across EMR systems to ensure accuracy and compliance.

The role requires at least 1 year of related experience, a related degree, and strong communication skills. You will collaborate with cross-functional teams, contribute to training, and help meet performance metrics while navigating the complex payer