Healthcare Operations Specialist: Improve Care & Efficiency

Adapt-Health-LLC; New Berlin (WI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee stock purchase plan

Parental leave

Job summary

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify insurance and authorizations, and manage data across EMR systems.

The role requires attention to detail, strong communication, and the ability to multi-task in a fast-paced healthcare environment. Join a team focused on quality care and efficient operations.

Qualifications

• 1 year of relatable work experience.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

1 year experience

Excellent communication

multitask in fast-paced env

Proficient with Microsoft Office

Education

High School Diploma or Associate's degree

Tools

Microsoft Office

Job description

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will help optimize workflows, verify insurance and authorizations, and manage data across EMR systems.

The role requires attention to detail, strong communication, and the ability to multi-task in a fast-paced healthcare environment. Join a team focused on quality care and efficient operations.