Operations Specialist - Patient Care & Process Excellence

Adapt-Health-LLC; Melbourne (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

AdaptHealth LLC is hiring an Operations Specialist to support patient care and drive operational excellence. You will assist with workflow improvements, documentation review, and EMR data entry to ensure accuracy and compliance.

The role requires at least 1 year of related experience, a relevant diploma or degree, and solid communication skills. Candidates with healthcare experience and knowledge of payer guidelines will excel in a fast-paced, team-oriented environment.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate's degree in a relatable field, Healthcare Administration, or Business Administration.
• Experience in management, admin, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience in a healthcare organization, pharmacy, HME, medical supply, or Medicare environment is a plus but not required.
• Excellent verbal and written communication with attention to detail; ability to multi-task in a fast-paced environment.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification and orders for accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines and HIPAA compliance; assist with training and onboarding.

Skills

Communication

Multitasking

Attention to detail

Customer service

Education

High School Diploma

Associate's or relatable field

Healthcare Admin or Business Admin

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth LLC is hiring an Operations Specialist to support patient care and drive operational excellence. You will assist with workflow improvements, documentation review, and EMR data entry to ensure accuracy and compliance.

The role requires at least 1 year of related experience, a relevant diploma or degree, and solid communication skills. Candidates with healthcare experience and knowledge of payer guidelines will excel in a fast-paced, team-oriented environment.