Operations & Paperwork Specialist

CarMax; Atlanta (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Holiday premium pay

Training opportunities

Job summary

CarMax in Buford, GA is seeking a Business Operations Associate to support store operations and ensure accurate processing of sales, auctions, and appraisals. You will handle cash, audit documents, and assist multiple departments while maintaining strong customer service and integrity.

The role requires attention to detail, organizational skills, and flexibility to work varied schedules, including nights, weekends, and holidays.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational skills and multi-tasking in a deadline-driven store setting.
• Proficiency in Microsoft Office and data entry systems with basic PC skills.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles and funding paperwork.
• Handle cash management tasks including deposits and security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties like filing, data entry, and reconciliation of missing info.
• Follow EH&S requirements and maintain a clean, orderly work area.

Skills

Data entry

Microsoft Office

Communication

Organizational skills

Attention to detail

Cash handling

Flexibility

Lifting up to 20 lbs

Job description

CarMax in Buford, GA is seeking a Business Operations Associate to support store operations and ensure accurate processing of sales, auctions, and appraisals. You will handle cash, audit documents, and assist multiple departments while maintaining strong customer service and integrity.

The role requires attention to detail, organizational skills, and flexibility to work varied schedules, including nights, weekends, and holidays.