Operations Specialist - Customer Experience & Paperwork

CarMax; Greenville (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax in Greenville, South Carolina, is looking for a Business Operations Associate. This vital role supports store operations by ensuring accurate processing of sales, auctions, and appraisals while delivering exceptional customer service.

Successful candidates will exhibit strong organizational skills, attention to detail, and effective communication abilities. You'll manage various tasks, including cash management and paperwork processing, all while maintaining our commitment to transparency and integrity.

Join us to reshape the way people buy cars and enjoy meaningful work with growth opportunities.

Qualifications

• Ability to read, interpret, and record data accurately.
• Proficient in Microsoft Office with intermediate PC skills.
• Flexibility to work varied schedules, including nights and weekends.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them.
• Process and audit paperwork for sales, including finance contracts and DMV documents.
• Handle cash management tasks, including receiving payments and preparing deposits.
• Train and mentor new associates while supporting store operations.

Skills

Organizational skills

Customer service

Attention to detail

Communication skills

Data entry

Multitasking

Tools

Microsoft Office

Data entry systems

Job description

CarMax in Greenville, South Carolina, is looking for a Business Operations Associate. This vital role supports store operations by ensuring accurate processing of sales, auctions, and appraisals while delivering exceptional customer service.

Successful candidates will exhibit strong organizational skills, attention to detail, and effective communication abilities. You'll manage various tasks, including cash management and paperwork processing, all while maintaining our commitment to transparency and integrity.

Join us to reshape the way people buy cars and enjoy meaningful work with growth opportunities.