Operations & Office Manager: Scheduling & Customer Care

floor-coverings-international-careers; Fuquay-Varina (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Growth potential

Paid training program

Annual company convention

Paid time off

Training & development

Job summary

Floor Coverings International in Fuquay-Varina, NC is seeking an Office Manager / Operations Coordinator to enhance our customer experience and manage operations. The ideal candidate will have over 3 years of relevant experience and a strong emphasis on customer service, scheduling, and administrative duties.

This full-time position offers competitive pay between $50,000 to $60,000 annually, plus benefits including paid training, time off, and potential for growth in a supportive environment.

Qualifications

• 3+ years of experience in office administration, customer service, or operations preferred.
• Must be a U.S. citizen.
• Valid driver's license required.

Responsibilities

• Deliver exceptional customer service and create 'raving fans'.
• Coordinate and schedule installations with customers and installers.
• Perform job costing and data entry.

Skills

Customer service

Office management

Strong phone presence

Detail-oriented

Education

High school diploma or equivalent

Tools

QuickBooks

CRM systems

Job description

Floor Coverings International in Fuquay-Varina, NC is seeking an Office Manager / Operations Coordinator to enhance our customer experience and manage operations. The ideal candidate will have over 3 years of relevant experience and a strong emphasis on customer service, scheduling, and administrative duties.

This full-time position offers competitive pay between $50,000 to $60,000 annually, plus benefits including paid training, time off, and potential for growth in a supportive environment.