Operations & Office Coordinator

Talentify; Needham (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

Talentify is seeking an Operations Specialist to support daily office operations, patient families, caregivers, and clinical staff. The role involves handling inquiries, maintaining records, coordinating meetings, and ensuring efficient workflows in a fast-paced environment.

Strong organizational skills, proficiency with Microsoft Office, and the ability to manage confidential information are essential for success in this role.

Qualifications

• High school diploma or GED.
• Two years general office experience.
• Proficient typing skills.
• Proficient Microsoft Office skills.

Responsibilities

• Act as a point of contact for inquiries and build positive relationships with patients, families, caregivers, colleagues, and stakeholders.
• Collaborate with teams to enhance customer satisfaction and experience.
• Physician signature management and tracking of plans of care from clinical personnel.
• Manage physician order tracking in the system and coordinate with clinical teams.
• Assemble initial POC packets and submit for signatures in a timely manner.
• Assist with day-to-day office operations to maintain an organized workspace.
• Maintain documentation and records; submit requested documents and records as needed.
• Coordinate logistics for meetings, events, and office functions.
• Oversee office supplies, equipment, and facilities to ensure optimal functionality.

Skills

Customer service

Office administration

Data entry

Microsoft Office

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Talentify is seeking an Operations Specialist to support daily office operations, patient families, caregivers, and clinical staff. The role involves handling inquiries, maintaining records, coordinating meetings, and ensuring efficient workflows in a fast-paced environment.

Strong organizational skills, proficiency with Microsoft Office, and the ability to manage confidential information are essential for success in this role.