Operations Manager: Programs & Compliance

SBM Management Services, LP; Sunnyvale (CA); Hybrid; USD 81,000 - 99,000; Full time

Job summary

SBM in Sunnyvale, CA seeks an Operations Manager to direct company programs and ensure compliance with contract duties between SBM and its customers. You will plan schedules, assign routes, supervise service personnel, and conduct quality audits to maintain safety, quality and service standards.

The role requires a Bachelor’s degree in business or related field with 2–5 years of experience; bilingual is a plus. Strong communication, budgeting, and leadership skills are essential for success.

Qualifications

• Bachelor’s degree in business, communications, or related field; 2–5 years’ experience or equivalent mix.
• Bilingual a plus and strong verbal/written communication skills.
• Excellent customer service, problem solving, time management and planning abilities.

Responsibilities

• Direct company programs and ensure compliance with contract duties.
• Plan schedules, assign routes, and supervise service personnel.
• Conduct quality audits to ensure safety, quality and service standards.
• Maintain and report on financials: labor hours, overhead, expenses and forecasting.
• Coordinate with customers, clients and subcontractors to streamline contracts.

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

SBM in Sunnyvale, CA seeks an Operations Manager to direct company programs and ensure compliance with contract duties between SBM and its customers. You will plan schedules, assign routes, supervise service personnel, and conduct quality audits to maintain safety, quality and service standards.

The role requires a Bachelor’s degree in business or related field with 2–5 years of experience; bilingual is a plus. Strong communication, budgeting, and leadership skills are essential for success.