Operations Manager: Process Improvement & Team Leadership

First Merchants Bank; Lafayette (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Manager, Operations to lead the Operations Department and drive efficient processes. You will supervise staff, conduct interviews, mentor teammates, and evaluate performance to deliver superior service and product support for internal and external customers.

You will continually review processes for improvements, maintain sound controls to ensure regulatory compliance and SOX, and track KPIs to monitor performance and guide ongoing enhancements across the

Qualifications

• High school diploma or equivalent (GED).
• Five (5) years in a bank production environment or three (3) years in a First Merchants bank production role.
• Experience managing a team of associates.

Responsibilities

• Manage staff, conduct interviews and make hiring decisions, hire and mentor staff and evaluate performance.
• Continually review processes for improvement opportunities to enhance the department's efficiency.
• Maintain sound procedures and process controls to ensure compliance with regulatory requirements and SOX key controls.

Skills

Staff management

Interviews

Performance evaluation

Process improvement

Regulatory compliance

KPI reporting

Education

Bachelor's degree in business or related field

Job description

First Merchants Bank is seeking a Manager, Operations to lead the Operations Department and drive efficient processes. You will supervise staff, conduct interviews, mentor teammates, and evaluate performance to deliver superior service and product support for internal and external customers.

You will continually review processes for improvements, maintain sound controls to ensure regulatory compliance and SOX, and track KPIs to monitor performance and guide ongoing enhancements across the