Operations Manager — Parking Network & Customer Experience

SP Plus Corporation; Jacksonville (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Job summary

SP+ Corporation is hiring in Jacksonville, FL, to lead a client-focused operations team for our parking network. You will supervise staff, ensure secure cash handling, and uphold safety and maintenance standards while driving revenue and cost controls.

The role requires strong leadership, budget awareness, and a dedication to exceptional customer experiences. Competitive benefits and a comprehensive compensation package are provided.

Qualifications

• Leads and motivates a diverse team to deliver high-quality client service.
• Demonstrates passion for exceeding client expectations and solving problems.
• Experience with budgets and P&L analyses is a plus.
• Able to react quickly and solve issues as they arise.
• Proficient with standard office software and internal systems.

Responsibilities

• Deliver on our promise by resolving client requests efficiently and communicating proactively about operational improvements.
• Hire, train, and supervise a diverse team to ensure superior customer experience and proper staffing levels.
• Ensure proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, marketing, cash control, and budget management.
• Identify procurement and vendor needs for the location; manage accounting tasks and maintenance oversight.

Skills

Team leadership

Customer service

Budgeting & P&L

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

SP+ Corporation is hiring in Jacksonville, FL, to lead a client-focused operations team for our parking network. You will supervise staff, ensure secure cash handling, and uphold safety and maintenance standards while driving revenue and cost controls.

The role requires strong leadership, budget awareness, and a dedication to exceptional customer experiences. Competitive benefits and a comprehensive compensation package are provided.