Operations Manager – Lead Warehouse Excellence

supply-chain; Lancaster (Lancaster County); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Manager II to lead and develop a diverse team across our warehouse operations, driving safety, productivity and cost efficiency. The role emphasizes building efficient workflows, labor planning, KPI reporting, and cross-functional collaboration to ensure timely order fulfillment and exceptional customer satisfaction.

You will coach Supervisors, uphold health and safety standards, and partner with HR to hire top talent while maintaining the organization’s

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ years logistics industry experience required.
• 2+ years supervisory/management experience required.
• P&L management, objective setting and project management preferred.

Responsibilities

• Lead, motivate and develop Supervisors and indirect reports; foster inclusion and teamwork.
• Develop and implement efficient workflows, labor plans, and standardized processes to boost productivity and reduce costs.
• Uphold health and safety regulations to promote a culture of safety.
• Compile reports on KPIs such as productivity and accuracy to support decisions.

Skills

Leadership

Team development

Process improvement

Safety compliance

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain is seeking an Operations Manager II to lead and develop a diverse team across our warehouse operations, driving safety, productivity and cost efficiency. The role emphasizes building efficient workflows, labor planning, KPI reporting, and cross-functional collaboration to ensure timely order fulfillment and exceptional customer satisfaction.

You will coach Supervisors, uphold health and safety standards, and partner with HR to hire top talent while maintaining the organization’s