Operations Manager: Lead Teams, Lean Improvement, Data-Driven

Amazon.com; Euclid (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, productivity, and high-quality customer delivery. You will mentor employees, drive continuous improvement, and collaborate with cross-functional groups to meet business objectives.

The role involves heavy data analysis, project leadership, and the ability to manage shifts including weekends and holidays in a dynamic fulfillment environment. Competitive benefits apply.

Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years Amazon experience
• Flexible schedule including weekends, nights, and holidays
• Experience leading teams and driving improvements through data-driven decisions

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews and load balancing
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives

Skills

People management

Leadership

Data-driven decisions

Analytical skills

Customer focus

Education

Bachelor's degree or higher or 2+ years Amazon experience

Engineering / Operations related field

Tools

Kaizen

Six Sigma

Lean

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, productivity, and high-quality customer delivery. You will mentor employees, drive continuous improvement, and collaborate with cross-functional groups to meet business objectives.

The role involves heavy data analysis, project leadership, and the ability to manage shifts including weekends and holidays in a dynamic fulfillment environment. Competitive benefits apply.