Operations Manager: Lead Teams, Drive Productivity

Amazon Inc.; Garner (NC); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across a multi-site environment. You will drive safety, quality, attendance, and performance while delivering on-time customer orders.

Responsibilities include engaging your team with data-driven decisions to improve productivity and efficiency across the three major workflow components: First mile, Middle mile, and Last mile.

Qualifications

• 3+ years of employee and performance management experience.

Responsibilities

• Mentor and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.

Skills

People management

Team leadership

Data-driven decisions

Problem solving

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across a multi-site environment. You will drive safety, quality, attendance, and performance while delivering on-time customer orders.

Responsibilities include engaging your team with data-driven decisions to improve productivity and efficiency across the three major workflow components: First mile, Middle mile, and Last mile.