Operations Manager: Lead Teams, Drive Productivity & Delivery

Amazon; New Jersey; On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon in New Jersey is seeking an Operations Manager to lead a mixed team of salaried and hourly colleagues, focusing on safety, quality, attendance and performance. You will coach and develop the team, drive improvements through data analysis and cross-functional collaboration to meet delivery promises.

The role covers all three components of our fulfillment network and requires flexible scheduling, with physical requirements such as lifting and standing during shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Mentor and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans through forecast reviews and load balancing.
• Ensure safety, quality, productivity, and on-time delivery.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR.

Skills

People management

Leadership

Data-driven decisions

Lean/Continuous improvement

Project management

Education

Bachelor's degree or equivalent

Tools

Kaizen

Six Sigma

Job description

Amazon in New Jersey is seeking an Operations Manager to lead a mixed team of salaried and hourly colleagues, focusing on safety, quality, attendance and performance. You will coach and develop the team, drive improvements through data analysis and cross-functional collaboration to meet delivery promises.

The role covers all three components of our fulfillment network and requires flexible scheduling, with physical requirements such as lifting and standing during shifts.