Operations Manager: Lead Teams, Drive Productivity & Safety

Amazon; Oak Creek (WI); On-site; USD 82,000 - 150,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly talent across our WW Operations network. You will drive safety, quality, productivity, and customer delivery promises while engaging your team during shifts with data-driven decisions and problem-solving.

The role involves managing a diverse workforce, collaborating with Safety, Engineering, Loss Prevention, QA and HR to meet business objectives, and handling physical duties such as lifting

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Team leadership

People management

Analytical skills

Data-driven decisions

Education

Bachelor's degree or equivalent or 2+ years Amazon experience

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly talent across our WW Operations network. You will drive safety, quality, productivity, and customer delivery promises while engaging your team during shifts with data-driven decisions and problem-solving.

The role involves managing a diverse workforce, collaborating with Safety, Engineering, Loss Prevention, QA and HR to meet business objectives, and handling physical duties such as lifting